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“Once again John and Joe and the crew exceeded my expectations. They did some major work, worked with my schedule and not only did it fast but did it right for an extremely reasonable price. Take this to the bank you can't do better than here for all your car needs.”
George T.
Mar 11, 2023 – Batavia, IL
“These guys really know their business!! Mechanics are very professional. I was in for oil change and brake work. The mechanic even test drove the vehicle before it was turned back over to me. Good job! I will definitely bring you more business.”
Mary Ann Pistorius
Jan 05, 2023 – North Aurora, IL
“Great quality work. Trustworthy. I wouldn’t go to anyone else. ”
David Johnson
Dec 18, 2022 – Geneva , IL
“My recent trip to Tuffys was expeditious as always. Several months ago I brought my sons car into John and his team they diagnosed a suspected problem with his radiator but since they didn’t need to fix anything, John didn’t charge me anything for the diagnosis. I was quite surprised and that experience has added to making me a lifetime customer.”
Dennis Dean
Oct 25, 2022 – Sugar Grove, IL
“Well! Louis Mills here again, and once again the staff at Tuffy exceeded my expectations once again. Had to bring it in for a check engine light. My car is older so panic started to set in BUT once John and his team looked over my car and gave me the full run down on what was needed I knew I was in good hands. The location is amazing, everyone there is friendly and 100% honest and trustworthy. My car or any other car I may own down the road will only be brought to this location. Thanks for all the hard work you all do and will continue to do. ”
Louis Mills
Sep 12, 2022 – Sugar Grove, IL
“Had a problem with a leak. Took to multi auto shops & no one could fix! One visit to Tuffy's got it down!!! Happy me. Thanks to all who worked on her. Pat”
Pat Dabbert
Aug 28, 2022 – West Chicago, IL
“Great service very efficient and really took care of me in a tight situation. Would definitely go back to again ”
Bobby Galvez
Aug 27, 2022 – North Aurora , IL
“I’ve taken all my vehicles to Tuffy for the last 10 years. They are always accommodating and quick turnaround. No games, they diagnose the problem, fix it, and stand behind their work. I recommend this location to anyone who appreciates quality work with honest and fair treatment. ”
Keith Anderson
Aug 19, 2022 – Batavia, IL
“On short notice, John and his team readied my son’s car so that it would be safe to drive back to his college campus. The work was done well and for a much better price than an estimate from the dealership. I highly recommend them!”
Kathleen G.
Aug 12, 2022 – Naperville, IL
“Always attentive and far better than any other service team. Professional in every way. Highly recommend!!”
John Hamel
Aug 05, 2022 – Batavia, IL
“I’ve been a customer with John and Joe at Tuffy for 20 years. Just recently bought a new vehicle and took it in for first oil change,, but before this I’ve had a few cars that had many miles and years on them and I could always trust John and Joe to have any of them working like they were brand new after the repairs. I could always trust not to be overcharged but have excellent repairs be done. Highly recommend these mechanics,,, treat you like family but serious about excellent service. ”
Mary Kay Sharp
Jul 29, 2022 – St. Charles, IL
“We have been bringing our vehicles to John and Joe in Batavia for 21 yrs!! The service is very good and the prices are very reasonable. The store is clean, comfortable and friendly! The fact that they’ve been in business over 20 years is testament to the fact that Tuffy is quality all around ”
Ellen Nottke
Jul 08, 2022 – Batavia, IL
“John and his team are wonderful to work with. Great and fast service!!!! I won't go anywhere else!”
Matt Patterman
Jul 08, 2022 – N. Aurora, IL
“I have only been going to Tuffy’s for the past few months. John has been honest and upfront with any work to be done or needed. I’d highly recommend using Tuffy’s!! I see myself being a long time customer here. ”
David Saad
Jul 01, 2022 – Batavia, IL
“These guys are the best they get you in right away they do a good job and they back up what they do if you have a car problem that nobody else can figure out you go see Joe. he will figure it out he’s the man”
Mike Hupp
Jun 30, 2022 – North aurora, IL
“These guys are the best always there anytime I need them. They truly are a good hard working and honest crew. Never feel taken advantage of and that means alot to me. I will always take my cars to them!”
Rhonda Lundy
Jun 29, 2022 – North Aurora, IL
“Great shop. No upselling,. No B S. Quick turnaround. ”
claude ledbetter
Jun 26, 2022 – Big Rock, IL
“I have been bringing my vehicles to John and Joe for over 20 years, I TRUST no one else with the safety, security and quality of service. The integrity from John and Joe, you don't find today.”
Peter Herzog
Jun 25, 2022 – Aurora, IL
“It was my first time visiting Tuffy’s shop and the service was great. I was greeted by John in a matter of seconds. My car drives well. I will go back and tell others about Tuffy in the Batavia. Thank you all who contributed to make it happen. ”
Carol Walls
Jun 22, 2022 – Montgomery , IL
“I have had nothing but good experiences with Tuffys. We have taken them multiple cars on multiple occasions and one time they troubleshot an issue with a leaking radiator and didn’t even charge us. We were quite shocked.”
Dennis Dean
Jun 15, 2022 – Sugar Grove, IL
“My boyfriend and I have been going to this Tuffy for years and we literally cannot say enough positive things about them! John (the manager) goes above and beyond. I never once felt like I was being price gouged. The mechanics do fabulous work. We only wish our own families lived closer so we could send them more business. HIGHLY recommend this garage for all car needs.”
Jennifer Lipscomb
Jun 10, 2022 – North Aurora, IL
“As always John and Joe did a fantastic job- prompt service and friendly professional quality service. Honest place to have your car serviced. ”
Ric Oropez
Jun 05, 2022 – Warrenville, IL
“I can’t tell you what it means to have an honest mechanic, I had a different problem with my car. I got right in got everything fixed and couldn’t be happier. After years of getting poor service and over priced repairs at other shops, I’m thrilled that I have a place to go. Thank you Tuffys ”
Barbara Hoganson
May 26, 2022 – Batavia, IL
“I won't take my car anywhere else. I brought my Sonata in for an A/C repair and while I only needed a new cable, the dealership wanted to charge for the entire wiring harness and said that the cable was not sold separately. John didn't believe that was the case and spent days calling distributors to find just the part I needed. His above and beyond effort saved me close to $1500. Thanks to John and his great team for their honest and thorough work! ”
Mike K
May 23, 2022 – Batavia, IL
“Batavia location is very professional and knowledgeable! Great clean facility and just top notch service! Highly recommend Tuffy in Batavia! ”
Mark Arroyo
May 21, 2022 – Saint Charles , IL
“Oh thank god I found an honest mechanic. I’ve never had such good service. I put my car completely in the hands of John Piaskowy and all the mechanics at Tuffys. Thank you so much John your shop is the best. I won’t go anywhere else. ”
Barbara Higanson
May 20, 2022 – Batavia, IL
“Tuffy of Batavia was reccomended to be clean, reasonably priced so I drove there and yes they did the work the same day at a much lower price with no hassles John asked me what I needed done and they got it done just like he said. No high balling or excuses. I highly reccomend .TUFFY OF BATAVIA for good and honest service on your vehicles. 5 STAR RATING.”
Beverly Haarman
May 17, 2022 – Elburn, IL
“The Owner" John ", was extremely courteous, knowledgeable, in completing the front and rear alignments, on my 2004 Honda CRV, after it was in an accident. I highly recommend this business to everyone, for exceptional service.”
CHRISTINE
May 06, 2022 – Aurora, IL
“I needed a custom part added to my steering so that the car would not oversteer. Joe know exactly how to install it. The car steers like it's a new vehicle. Thanks! I have a mechanical backround...John and Joe are excellent mechanics...the Best! ”
Al Phillips
Apr 27, 2022 – Batavia, IL
“My truck was leaking fluid, I took it to batavia tuffys where they diagnosed the issue and fixed it while I waited. And I know that its difficult to do on an 18 year old vehicle but they did. Top notch service and staff. The only ones I let work on my truck! Again thanks for your time and attention to detail. ”
Robert Sajdak
Apr 26, 2022 – Batavia, IL
“Helpful and accommodating when I came in unexpectedly. They even stayed past closing to let me get my car, although i felt bad about that! Reasonably priced and all- around fair deal!”
Nina
Apr 25, 2022 – Batavia, IL
“This was my first visit to the new Batavia service center. The place was immaculate and I was in and out quickly for my oil change. As my mileage eventually gets past 50K I will be getting more service at Tuffy’s as they do quality work, are dependable and will be more economical than the dealer service.”
Peter Jensen
Apr 24, 2022 – Geneva, IL
“John and his staff is the best. Great service. On time fair pricing. We are moving to Florida and I will miss this kind of service thank you”
Dave Ritchey
Apr 19, 2022 – Sugar Grove, IL
“As always these guys take the best care of us. I will never take my cars to anyone else. I tell everyone I know how great they are. John and the team are the best. ”
Rhonda Lundy
Apr 06, 2022 – North Aurora, IL
“Great Service. First time here and have now converted my entire family. ”
Tricia Granger
Apr 06, 2022 – Geneva, IL
“Been bringing my cars to tuffy for several years.John,Joe and crew do excellent work at very fair prices. Oil change, brakes, alignment they can do it all. Great work guy's. ”
Tom Gooby
Apr 04, 2022 – Geneva, IL
“ Very honest, knowledgeable, and affordable. Great work and service at a much lower cost than any other places I called. I will be back to get any of my work done to keep my car running well. ”
Rebecca Olson
Apr 02, 2022 – SAINT CHARLES, IL
“Great staff!!! Always attentive and helpful. Very knowledgeable. Highly recommend!!! ”
John Hamel
Apr 02, 2022 – Batavia, IL
“Terrific people and terrific service! Those folks are top notch. I wouldn’t think if going anywhere else! Thomas”
Thomas Gaenzle
Apr 01, 2022 – Batavia, IL
“Professional, honest, quality car mechanics at a competitive price, what more can you ask for. ”
Don Z
Mar 19, 2022 – Geneva, IL
“My name is Louis Mills The best service and the best staff. I brought my car in on 2/26 to have it serviced for some belt noises it was making. I was blown away by their customer service. They made me feel welcome, and always kept me informed on the progress of my car. Being there just felt like being around family. ”
Louis Mills
Feb 27, 2022 – Sugar Grove, IL
“Great Service! Awesome crew!! Very professional, polite and caring. They check your car as if it was theirs (with care). Reasonable pricing and fast prompt work. All is explained before any work is started. Highly recommended!!”
Ric Oropez
Feb 18, 2022 – Warrenville, IL
“Always takes care of any issue big or small with professionalism and courtesy. I always leave feeling like they have my back. Wouldn’t recommend anyone else! ”
John Hamel
Jan 20, 2022 – Batavia, IL
“Always honest work, great service, and easy appointments. Highly recommend to everyone.”
Peter Rouser
Jan 19, 2022 – Batavia, IL
“These guys are the best! They received by 17 year old dodge. Diagnosed the problem and had it completely fixed in a day. This is the only place I bring my dodge for service. Extreme thanks!!!!!”
Robert Sajdak
Jan 09, 2022 – Batavia, IL
“Outstanding service. Had my car in by 8 and out by 12:30. Highly recommend. ”
Mike Wilkie
Jan 06, 2022 – Batavia, IL
“Highly recommend.A++++ service from John and Dan. I dropped my car off last 8:00, they called me with a quote by 9:00 and my car was ready by 12:30. Will definitely use next time.”
Mike Wilkie
Jan 05, 2022 – Batavia, IL
“For over 20 years I have had to maintain 20 cars and trucks for my employer. I have seen th work of many mechanics and shops. Because of this, I can say that out of all of them, John and his crew at Tuffy, Batavia are number one, on the top of the list. John KNOWS how to re-built and service engines. His crew replaced and made a custom power steering line for my car when my Honda dealer could not! His crew is very knowledgeable, his prices are very fair, and I am very happy that my neighbor recommended this shop! Plus, they do great work!”
Alan Phillips
Dec 23, 2021 – BATAVIA, IL
“Owners Jon and Joe are always great to deal with. They have always gotten me appointments quickly when I was in a jam, won’t take advantage, and always given excellent professional service for very reasonable prices. I recommend to everyone!”
Peter Rouser
Dec 18, 2021 – Batavia, IL
“John, Joe and the Tuffy crew are the most reliable and competent car care workers I have ever known. But they are more than workers who service cars well and completely, they are warm-hearted and trustworthy real people who I am happy to know. Thomas”
Thomas Gaenzle
Dec 15, 2021 – Batavia, IL
“First time and I was so satisfying they made me feel welcomed nice people and friendly great place and good work definitely coming back”
Ignacio Castro santacruz
Dec 09, 2021 – Aurora, IL
“Just replaced my battery and 3 days later could not start my Jeep. Was at the Jewel in Batavia with my wife and a dead battery.. Called Walmart and they said they could not help me and recommended Tuffy. Called Tuffy, they asked for Make, Model and Year of mfg. Checked their supplier stockld and said they could have it done by the end of the day and also recommended a Towing Company. John ordered the alternator that was needed and was ready to help any way he could. When the vehicle arrived, they check the alternator and it wasn't the same. Reordered and had the replacement within the 1/2 hour, replaced it and sent me on my way. Not one time was any of the managers or mechanics irritated by them having to work late on a Saturday. I would highly recommend them for their professionality and patience for helping me out. The old school way of running a business is still alive and well”
John Laketek
Nov 21, 2021 – Batavia, IL
“Highly recommended! Always great service, most competitive pricing, time flexibility. A hidden gem for those tired of the theives. ”
Jeff Antonson
Nov 19, 2021 – Geneva, IL
“Very friendly, professional service. Just good, trustworthy people.”
Linda Worden
Nov 12, 2021 – Geneva, IL
“Tuffys Batavia was recommended by a good friend that has been using them. In today's world who do you trust so, I went with the recommendation? All it took was one visit and have used them ever since. Now, I'm recommending them to all those that need the best service. John and Joe listen to your inputs and go from there. My last visit was for a power steering problem just as I got on Orchard Rd off Rt88. I drove straight to their shop and they fixed it in a couple of hours. I am quite capable of doing my own repairs but now, I just let these folks do it ..... Because I trust them.”
James DiMarco
Oct 28, 2021 – Geneva, IL
“I have been bringing my vehicles to Tuffy for John and Joe for 20 years, always get great service and my questions answered in a respectful way. This last visit was a simple oil change at their brand new facility and it is a great place, everyone seems happier. My 2005 Toyota keeps running well with the care of Joe and his team. Highly recommend Tuffy in Batavia. ”
Mary Kay Sharp
Oct 27, 2021 – St. Charles, IL
“These Guys Rock! Excellent work and professional. I Trust them. Don’t say that often. God bless them and families! ”
Tim Lyons
Oct 27, 2021 – Batavia, IL
“John was extremely helpful the entire staff are Excellent and really help their customers also I saw them helping Women who didn’t take them to cleaners the treated professionally not taking advantage not like other repair shops Tuffy stands above all the rest!!”
Joseph Ortiz
Oct 25, 2021 – Batavia , IL
“I have been taking my SUV’s to tuffys in Batavia for over 10 years and the owner John is a great guy. They do great work and make sure to do things right”
Mike S
Oct 24, 2021 – Batavia , IL
“First time customer. Price and time it took to fix were very reasonable. Easy to schedule an appointment, as well. Will be back for sure! 👍”
Matt K
Oct 15, 2021 – Sycamore, IL
“We're just a couple of old people who thought we had a problem with the brakes on our 2016 Honda CR-V. We went to Tuffy in Batavia this morning to have the pads and rotors inspected, expecting that we were looking at hundreds of dollars in repair bills. Our car was taken out for a road test, and the brake system was then inspected. There were no issues, and Tuffy reassured us our brakes were in good condition. There was no charge. I was very impressed by the honesty of this auto service shop. I recommend them to anybody who is afraid of being "ripped off" over auto services. Tuffy doesn't rip people off. David Fleming Batavia, Illinois”
David Fleming
Sep 29, 2021 – Batavia, IL
“Thank you Tuffy for your professionalism and friendliness. I drove my car to Wisconsin and it road smoothly. ”
Paula Irvin
Sep 08, 2021 – Aurora, IL
“This was my first experience with service from Tuffys. They were very flexible with scheduling and allowed me to drop off th same day I inquired about getting an oil change on my vehicle. They did a thorough inspection during my appointment and informed me of additional safety concerns with my brakes and suspension. They were able to also take care of those issues in the same appointment. It was a great experience.”
Joe Pignataro
Sep 08, 2021 – Geneva, IL
“Been coming to John, Joe and the rest of the crew since 2004. They have never steered me wrong and always give 1st class service. Even though I live in sycamore, if I have any issues with my car, I make the trip to see them. My car has 254k miles on it and they keep her running well!”
Bryan Frederick
Sep 08, 2021 – Sycamore, IL
“This was my first experience with Tuffy, and more specifically, John, and I was overwhelmed by the service. They knew who I was when I called, I rarely had to re-explain what I needed, they were efficient, kind and explained the work that needed to be done in detail. I definitely trust them with this and future cars. Plus the space was clean and inviting, which I can’t say for most places I’ve been. ”
Andrea Schmidt
Sep 03, 2021 – Saint Charles, IL
“Best car service shop in the area! John is trustworthy and knowledgeable and can always fit me in! i would give 10 stars. ”
Travy Lovestrand
Aug 26, 2021 – Batavia, IL
“John and Joe are amazing, very knowledgeable and more than fair. They really helped me out with a recently purchased 55 as is Chevy with lots of electrical challenges. They definitely went the extra mile.”
Mike Lane
Aug 24, 2021 – Sugar Grove, IL
“John & Joe are amazing! Very knowledgeable, fair and trustworthy. Brought my recently acquired modified 55 Chevy in which had multiple issues, especially electrical, and they worked their magic. I have not hesitated to recommend them for work on any vehicle. Mike Lane”
Mike Lane
Aug 23, 2021 – Sugar Grove, IL
“Professional, friendly, great service and great value. Once again another good experience. Not a better value in the tri-cities in our opinion. ”
Morgan Crawley
Jul 30, 2021 – Batavia , IL
“Best car maintenance and repair shop in the area. They are Honest, helpful, (great price), fast turnaround time, and genuinely down to earth. ”
Rick Spillane
Jul 18, 2021 – Sugar Grove, IL
“John and Joe do a great job and take care of all my cars and my kids cars! They treat everyone like family and do and charge only what needs to be done!! Highly recommend!!!”
Chris McKeehan
Jul 14, 2021 – Batavia, IL
“John, Joe and the whole Tuffy crew take such great care of our vehicles. Do not hesitate to make them your go to place for your automobiles…like I have! They have a beautiful, new facility right next door to their previous site! Thanks John for your service and friendship!”
Julie Lamb
Jul 11, 2021 – Geneva , IL
“I have been taking our cars to Tuffy for over 15 years now. They moved directly behind to a new building & it is good to see the improved service area, huge waiting area, bigger bathrooms, & even a putting green! It is next level! Well done John, Joe, & the Tuffy team. ”
Marc Santoro
Jul 08, 2021 – Bartlett, IL
“John and Joe always take care of their customers. Been coming in for 15 years with all my vehicles and the quality of their work is consistently always the best. Their new space is much larger and customer friendly and the waiting room now has a putting green. Rumor has it there will soon be a dart board added as well.”
Don Zyck
Jul 08, 2021 – Geneva, IL
“Once again John and his crew exceeded my expectations. Honest, fair and great mechanics they always go above what I need. They truly are THE go to shop in this area by far. Thanks John.”
George Temmerman
Jun 06, 2021 – Batavia, IL
“Quality work completed in a timely manner. Friendly and helpful. I would recommend. ”
Phillip Butera
May 28, 2021 – Aurora, IL
“Came in for Oil change. Owner helped to identify a safety issue with a tie rod. Showed me the issue under the lift and offered to make it safe in only a hour or so longer. Offered a loaner to allow me to not miss a meeting. Will come back again, you'll be in good hands here ”
Stephen Zulkowski
May 27, 2021 – North Aurora, IL
“Would not go any place else! Incredibly fair prices, always friendly, helpful and to the point. Have always been able to receive same day service even without an appointment. This is the place to go!”
Maggie Miller
May 25, 2021 – Batavia, IL
“The staff is so awesome and the prices are reasonable I wouldn't pick a better shop to go to I get all my work done there”
Crystal Mcglon
May 25, 2021 – St chales, IL
“Simply The Best Ownership , Technicians in the Fox Valley ! Consistent , Professional and Always solve the issue . A+++++”
Gerry Schermerhorn
May 16, 2021 – Elburn, IL
“John and Joe are honest and upfront with every issue. They have been invaluable for me and my vehicle needs. Have recommended them to several people. Will continue to use them as my repair source.”
Joseph Thomas
May 03, 2021 – Aurora, IL
“The men appear to be managed very well. No bs or grab assing going on in the work area. All the mechanics were busy getting their respective jobs completed. Very happy with the work and atmosphere. Very professional”
Claude Ledbetter
May 01, 2021 – Big Rock, IL
“Went in for brakes & John noted that they were under warranty and quickly got me taken care of. Always the best deal on synthetic oil change as well. Our go-to garage.”
Chris R
Apr 28, 2021 – Batavia , IL
“Great service! Love the coupons! Dog lovers! Be sure to ask John about his dogs! They do a great job! They were recommended to me by another mechanic as being trustworthy and fair!”
Susan Volkening
Apr 18, 2021 – Batavia, IL
“Thanks again for the timely and quality repair. Would not expect anything else from your shop. ”
bill laib
Apr 15, 2021 – batavia, IL
“I brought my vehicle in they did a wonderful job in a little amount of time I would definitely go back to them anytime I need work done ”
Charmaine Amos
Apr 13, 2021 – Aurora, IL
“It’s not easy to find a business like this any more. They were perfect professionals. Returned calls and were all about customer service! By all means check them out. You won’t be disappointed .”
Donna Bailey
Apr 13, 2021 – St. Charles, IL
“Truly trust John and his crew with our cars..honest people..thank you for great service ”
Eric Vollbrecht
Apr 11, 2021 – Elburn, IL
“Never a doubt or hesitation where to take my cars for service. Service is top notch and done right, period. Thank you Tuffy’s!”
Gary Urwiler
Mar 27, 2021 – , IL
“An honest mechanic who is fast and reliable is such a gift! We are so grateful to the numerous times they have helped us in a quick and reasonable manner. I highly recommend this team!”
Tammy Helfrich
Mar 24, 2021 – Montgomery , IL
“Actually the only place I would take my car for any repairs I need. Thank you so much, Mr. John and Tuffy crew members. HIGHLY RECOMMENDED ”
MARIFE SORIANO
Mar 19, 2021 – Aurora, IL
“Very good customer service very good prices clean shop I will use them only. ”
DeMarcus Pryor
Mar 12, 2021 – Aurora , IL
“They went above and beyond to help get me road trip ready! I only went in for an oil change and they found a small issue with my brakes and were able to fix it right there for a small fee. They let me know I DIDNT need a full brake and rotor change like another place told me I needed. Thank you for your honesty and help! You’ve got a client for life:) ”
Lisa McGinnis
Mar 10, 2021 – Batavia, IL
“John and his staff are wonderful. Will definitely recommend to Family and friends. Will bring my car back for check-up and oil changes”
Kelly Vella
Mar 10, 2021 – Aurora, IL
“Met John and he was able to assist me with my car immediately and hands down Tuffy will be where I go from now on with any car issues.”
Rebecca Wiseman
Mar 03, 2021 – St. Charles, IL
“Very excellent service, staff is very professional. HIGHLY recommend them. Will be going back. Thank you”
MARIFE SORIANO
Feb 26, 2021 – Aurora, IL
“They did a great job. Took me in right away. Figured out the issue and fixed my truck within a day. Thanks again. ”
Robert Sajdak
Feb 19, 2021 – Batavia, IL
“We have taken our vehicles to Tuffy in Batavia for years and have always been very happy with their work. Their pricing is fair and they are honest about what work actually needs to be done. ”
Allison Fishel
Feb 14, 2021 – Sugar Grove, IL
“I have used Tuffy for all my automotive service and repairs since the day they opened and have never had a bad or unpleasant experience. John, Joe and the rest of the crew have always done a superb job and I won’t go or trust anyone else to take care of my cars. Thank You Tuffy!!!”
Susan G
Feb 03, 2021 – Batavia , IL
“John and his great team took my truck in after I lost my brakes. I had the brakes done recently by a dealership. What John's team found out was that the previous work was not done fully. I will never trust dealerships again and will bring my future work to Tuffy. I fully trust Tuffy and know they will do a thorough job and keep me safe”
James DiMarco
Feb 03, 2021 – Geneva, IL
“John is great to work with and his staff always does a great job. I am confident that they work with integrity which is not common in this industry.”
Kevin McDunn
Jan 28, 2021 – Saint Charles, IL
“As always, outstanding service. Efficient, courteous & thorough.”
Dawn Faulkner
Jan 21, 2021 – Elburn, IL
“I’ve been taking my vehicles to John, Joe and their team for many, many years. I have taken my vehicles for oil changes and when repairs were needed felt confident in their judgment. The vehicles always felt better and ran better after their repairs. My vehicle, now, is 16 years old, bought it new but because of their good maintenance, still runs beautifully and I feel safe. Trustworthy and fair prices!!!”
MaryKay Sharp-Koehler
Jan 16, 2021 – St. Charles, IL
“Always the best given by everyone there. The only place I trust. John and the guys always take care of us. I tell everyone I know to go there.”
Rhonda Lundy
Jan 10, 2021 – NORTH AURORA, IL
“Every time I come in for service John and Joe have always given me the best service. I would recommend Tuffy to anyone who is looking for excellent car care ”
John Jordan
Dec 31, 2020 – AURORA, IL
“John, Joe and team never fail to give you a comfort & secure feeling. Over the many years we've brought all of our cars to Tuffy's Batavia, we've never had a bad experience with the team.”
Mark C
Dec 30, 2020 – Batavia, IL
“I have been coming to Tuffy Tire & Auto Service for years! They have always been professional, friendly, knowledgeable, honest and helpful. John and Joe are definitely car guys. Appreciate being a female taking my car in not knowing what was wrong and not being made to feel like I was an idiot. :) Thank you guys!!”
Eileen P
Dec 30, 2020 – Batavia , IL
“John and crew do the absolute best job. They don't try to sell you services you don't need and they are extremely honest and priced fairly. Did my breaks fast and even warranted my battery after noticing it was compromised. You want the best car service go to Batavia's Tuffy.”
George Temmerman
Dec 29, 2020 – Batavia, IL
“This is the only auto repair shop I go to get oil changes to major repairs done. Their quality is second to none, honest with what each vehicle needs. This Tuffy’s location is the only place I recommend to other people. Thanks for all the great work done on all our vehicles. ”
Clay Potvin
Dec 24, 2020 – Geneva, IL
“These are very trustworthy people. I used them for a while for regular oil changes and a few other things. Recently I took my daughters 2013 beetle to VW for a clicking noise in the front. They wanted between $1500 to $1600 as they said I needed new shocks. I called Tuffy and John gave me a price of $699. I took my car in and left paying $69 which included an oil change. What??? My shocks were not rusty as I was told by the VW dealer in Elgin. Just needed to be adjusted. It has been a month or 2 now and it drives nicely. No noise. He could have taken my $699 and I would not have known better. This is where ethics and trust comes to play. They do a great job and you can trust them.”
Ben Carter
Dec 22, 2020 – Geneva, IL
“Great!! Service and professional caring crew. I have had all my vehicles serviced here and will continue to as long as I live in Illinois. They care about your vehicle as if it was their own. You have a very good crew - John. Keep up the good work. ”
Ric Oropez
Dec 16, 2020 – Warrenville, IL
“John and his team always take great care of us and our vehicles. Trustworthy, dependable, and friendly with fair prices. I highly recommend them! We won’t go anywhere else! ”
Amy Hayes
Dec 13, 2020 – North Aurora, IL
“I have always felt confident with their work my Bother-in-Law can’t say enough about you guys they’re the best!!!!”
Joseph Ortiz
Dec 08, 2020 – Batavia , IL
“I was fist time at this shop, recommended by Discount Tires for alignment. It was very pleasant experience no hassle. Entire job completed on time in fair price ”
Arvind Patel
Nov 28, 2020 – West Chicago , IL
“Always & good job with John. Cost super competitive & John takes care of smaller issues before they become big. ”
Fran Lawless
Nov 28, 2020 – Elburn, IL
“I’ve been using Tuffy, Geneva, for maintaining my cars for years. Never, not once, have I been disappointed with the service received. John, Joe and the entire staff have always been courteous, professional and thorough. Always taking the time to explain the recommended repairs. John ensures the staff stays current and knowledgeable in all aspects of auto repair. Giving his customers the comfort that repairs will be completed correctly. ”
Joe Falco
Nov 26, 2020 – Geneva, IL
“John and his team have been truly trustworthy and thorough . Best Service I’ve ever had ! ”
Gerry Schermerhorn
Nov 25, 2020 – Elburn, IL
“Tuffy in Batavia always offers dependable and reliable service which is hard to find in this day and age. ”
Daveed Yisrael
Nov 24, 2020 – Aurora , IL
“Took my car in when it started to run rough & check engine light came on. Joe quickly found the problem, had part delivered, & had it ready to go quickly. I always bring our cars to John and will continue to do so. No one else does maintenance or work on our cars for us. ”
Marc Santoro
Nov 24, 2020 – Bartlett, IL
“What's the buzz! Happy wife happy life!. Just purchased our 2017' Chevy Trax need oil change didn't know full synthetic ...John knew and they honored their $49.99 special .Honestly thought there would be add on's...Nope! Just great guys to do business. ”
Alex Macaluso
Nov 21, 2020 – West Chicago, IL
“Never disappointed. Every time I come here I receive excellent service and world class hospitality. ”
Tim Mccracken
Nov 17, 2020 – St. Charles , IL
“This was the first time I took my car into Tuffy, and was absolutely blown away by the friendliness, professionalism, and efficiency of the shop. John took the time to make sure I knew exactly what was wrong and what they were doing to fix it. I felt like they were honest and the pricing was fair. I will definitely be back in the future. ”
Erin O
Nov 05, 2020 – Aurora , IL
“My car died due to a bad battery. I had it towed to Tuffy at 4am. They began working on it first thing. They confirmed it was my battery and suggested an amazing replacement. They ordered the battery and installed it. I had my car back within a few hours after opening. Once again SUPERB quality and customer service.”
Mark S
Nov 04, 2020 – NORTH AURORA, IL
“I always appreciate the friendly and sincere service. My family has known John and his excellent team for over 12 years. Super comfy waiting couch too! ”
Nancy Van den Akker
Nov 02, 2020 – Lake Forest, IL
“I’ve been using Tuffy for my car repairs and my family car repairs for at least 12 years. Have always had great service that is on time, friendly and has a reasonable price. Just yesterday had the oil changed and they did their inspection of my whole vehicle (which is 15 years old) and they noticed my rear shocks were leaking. Told me the price, could have it done in about 1 hour. My van feels like brand new! The price did not break the bank or surprise me. ”
MaryKay Sharp
Oct 31, 2020 – ST. Charles, IL
“I’m so glad discount tire referred me to Tuffy. I received excellent like family treatment and expect service. I’m going to recommend them to everyone I can. Thank you to Tuffy’s staff for all your hard work and assistance. ”
Tim McCracken
Oct 27, 2020 – St. Charles , IL
“We recently moved to Batavia and used John for the first time. We couldn’t be happier with the person ability, workmanship and cost. TY John. ”
Patrick Wangler
Oct 20, 2020 – Batavia, IL
“We recently moved to Batavia and called John for the first time. We couldn’t be happier with the service, price and person ability. TY John. ”
Patrick Wangler
Oct 20, 2020 – Batavia, IL
“I arrived for a scheduled 9:00AM appointment maybe about 8:30AM. I thought maybe the place did not open until 9AM at first. I walked into the shop early and they promptly took in my car for servicing, wheel alignment ahead of schedule. The work was completed on my car within reasonable time and there was even a recommendation to have front tires re-balanced back at Discount Tire* (the ones who initially recommended Tuffy's to me for the alignment work) for which I had done. It was an overall courteous and pleasant experience and done at a reasonable price* compared to other places. Thank you. ”
Terrance C
Oct 20, 2020 – Aurora, IL
“Excellent, timely and professional service when I needed it. I called in with the part I knew needed to be replaced. John, the manager, didn't question me or suggest I needed to have them look first because he trusted I knew what I needed. He had the part ready after I called and scheduled a rough time to come in. He had one of his associates replace it quickly. Best pricing around, great service, very professional and accommodating. I would highly recommend this shop for your next servicing. ”
jeff antonson
Oct 19, 2020 – geneva, IL
“Really easy to make appointments online.Fast service and very professional.”
Morgan Crawley
Oct 17, 2020 – Geneva , IL
“The service provided is excellent. John and his crew are always polite, efficient & thorough. I have been bring my vehicle here for a good long time and the service is consistently great. This business is a place of honest true reliable service provided to its customers. ”
Ric Oropez
Oct 15, 2020 – Warrenville, IL
“I recently got my cold air intake installed plus a bug deflector on my hood. Both were installed to PERFECTION. These guys know what their doing by far. There is no issue they can't tackle. I cannot express my complete satisfaction enough. I cannot wait to have something else installed! Keep up the good job guys!!!!”
Mark Swistek
Oct 15, 2020 – NORTH AURORA, IL
“I was very homered that they took time to fix the exhaust on my scion and I didn’t even have a appointment ”
Isabel Boyum
Oct 14, 2020 – Aurora , IL
“This business goes above and beyond! They are knowledgeable and professional and treat you and your auto like family. We have done business there for nearly twenty years! You won't be disappointed.”
Steve and Laurie Tefft
Oct 12, 2020 – No. Aurora, IL
“I started going to Tuffy Batavia over 20 years ago and always received great service with fair and honest pricing. I moved out of the state and never found another shop like John & Joe have. When I recently moved back, I brought my vehicle to them and they have continued their fine and reputable service. I recommend them completely. ”
Mark Mayronne
Oct 06, 2020 – North Aurora, IL
“Once again, speedy accurate service! How can you not come here? I have experienced not a single hiccup. THis time I had spark plugs put in. Quoted 1 hour and 30 min, dine in hour. Thanks again guys!!”
Mark Swistek
Oct 04, 2020 – NORTH AURORA, IL
“Sent my college age son to get an alignment after recommendation from discount tire. Made an appointment. Work was done timely. Great service.”
Pat Gat
Oct 03, 2020 – Aurora , IL
“They did a great job on my alignment. Very friendly ,knowledgeable and courteous. I will definitely will highly recommend them . Thank you so much. ”
Rosi M
Oct 03, 2020 – Aurora , IL
“The guys are always polite, efficient & thorough. I have brought my vehicles here for years & the service is consistently great. ”
DAwn Faulkner
Oct 01, 2020 – Elburn, IL
“efficient friendly on-time service. the building is a little hard to find but worth the small effort! wonderful to have people I can trust to keep my car running.”
barb s
Oct 01, 2020 – batavia , IL
“efficient friendly on-time service. the building is a little hard to find but worth the small effort! wonderful to have people I can trust to keep my car running.”
barb s
Oct 01, 2020 – batavia , IL
“As always, they do great work. They installed a flowmaster series 40 delta on my car with perfection. I will ALWAYS use them as my go to for service. Great service, great quality, great experience for the 4th time so far!!! Keep up the good work!!!”
Mark S
Sep 22, 2020 – NORTH AURORA, IL
“I have been taking my vehicles to tuffy’s in Batavia for over 10 years and are great at what they do”
Mike S.
Sep 20, 2020 – Batavia , IL
“I am a new customer to Tuffy's and definitely will return!! The staff is courteous,professional and efficient...the mechanics are honest about what needs to be done and repairs are done asap....highly recommend Tuffy's in Batavia! ”
Carol Michels
Sep 19, 2020 – Aurora, IL
“Best auto shop I've been to in years. I took it in for a wheel alignment, and they did a great job on my 1991 Miata. On the way out of the parking, my shifter stopped shifting. They pushed it into their service bay, found a leaking clutch slave cylinder, and had it fixed in under an hour. That included getting the part from their supplier!. I will definitely use again.”
John S
Sep 16, 2020 – Batavia, IL
“Love this place. Always friendly and honest with their work. We’ve taken several of our vehicles there and have always had great service. ”
Johnny J
Sep 15, 2020 – Batavia, IL
“It's no secret that Tuffy Batavia,Il employs some of the best and brightest talent Joe & John there's something that unites all their employees .Professional grade when and wherever both of them seek to understand customer needs and drives their team to do the same.”
Alex Macaluso
Sep 13, 2020 – West Chicago, IL
“As always, this shop delivers. I had a lift kit installed and it looks great and rides great! I wish I can add photos. This is my shop to go to. Fast, efficient, honest, and morally great with suggestions. I will be coming back for all my needs. Keep up the good work all!!”
Mark S
Sep 12, 2020 – NORTH AURORA, IL
“Besides the level of service provided, is how John knows his customers by name. As soon as they walk in the door he is calling them by their first name...that is just one way to build a long-term customer. This was only my second time having a vehicle serviced by John's team and I plan on being a long-term customer. ”
Brad S
Sep 08, 2020 – Batavia, IL
“I loved the service from the initial phone call to the fast service provided. I will return and tell my friends this is becoming my favorite place to get my car issues solved. WAY faster than the manufacturer. Great job!!! Keep up the good work. My 2017 Honda pilot brakes have never been so reactive!!”
Mark S
Sep 05, 2020 – NORTH AURORA, IL
“We recently moved and are still bringing our cars for maintenance at Tuffy. I trust John and his crew. He doesn’t try to rip you off. He repairs the cars with honesty ”
Cindi Willman
Aug 30, 2020 – Waukesha, WI
“This is, without a doubt, the most recommended vehicle service shop in the Fox valley.... And for good reason. The owners and operators John and Joe are always present. They offer very competitive pricing absolutely stand behind their work. If your car needs a service that they provide, you don't need to shop around. This toffee location is your best choice.”
John Williams
Aug 29, 2020 – Sr. Charles, IL
“Always enjoy coming in to visit with my friends John,Joe and the crew. Known them as a customer for years and I TRUST them ”
Tim Lyons
Aug 29, 2020 – Batavia, IL
“Very quick, professional and satisfactory work done in an always timely manner.”
alex Margarites
Aug 19, 2020 – sugar grove, IL
“I am a long time customer of the Batavia Illinois Tuffy shop. This shop has serviced all of my vehicles thru the years! The team is very professional and provides the kind of service one expects. John and Joe treat old and new customers with dignity and respect. To further emphasize my trust and faith in the shop, for the last 4 years I have traveled from my home in Michigan for their service. That trip of 1,000 miles round trip speaks volumes as to why one should use this shop.”
Michael Thurber
Aug 17, 2020 – Presque Isle , MI
“Tuffy’s has been keeping our “family fleet” on the road for a decade now! Can always count on John, Joe and the boys to keep us moving down the road!”
Todd Garrison
Aug 16, 2020 – Geneva, IL
“First time Tuffy customer after my Volvo repair service closed. On-time service. John was very welcoming. Plan on going to Tuffy for future service.”
Angie Scheel
Aug 16, 2020 – Geneva, IL
“Great service! John took care of a list of things that were needed on my car. Broke out pricing and explained what was needed and what needs to be done in the future. Nice mechanics too. ”
Michrlle Mikolay Gallagher
Aug 15, 2020 – Geneva, IL
“I always bring my truck to this shop these guys are hard working stand behind their work. Don't get stuck paying dealer shop prices go see John,Joe and the guys the will beat any price around. They have never let me down friendly professional service guaranteed. I will be a customer for life!!”
Rhonda Lundy
Aug 11, 2020 – NORTH AURORA, IL
“I am so pleased with tuffys..they take such good care of my cars. Honest and reputable..”
Eric Vollbrecht
Aug 09, 2020 – Elburn, IL
“I’ve been going to the Tuffy Service Center in Batavia for a few years now, after less than satisfactory experiences with dealerships and other repair shops. I have always found them to be extremely honest, professional, and dependable. John P. clearly explains what needs to be done after evaluating the problem, and he has never recommended more than what was needed. Each time I’ve brought one of my cars in with an issue, sometimes unannounced, it’s been fixed the same day, which rarely happened at dealerships. During my most recent visit one of my cars had developed a significant power steering leak. I was pleasantly surprised to find that the total cost of the repair was $105.00. I feel this could have been worked into a significantly higher repair bill at a less than reputable shop. This shops service, pricing, and above all honesty are outstanding. I highly recommend the Tuffy Service center in Batavia. They are now my go-to source for all my auto repairs. ”
Jim A
Aug 08, 2020 – Geneva , IL
“I have been taking my cars to John and Joe for 19 years. I drive a half hour and pass by two other Tuffy stores on my way. Why do I do this? John provides honest, fair, and great services to all the vehicles I have owned. I never worry when I bring my cars in because I know I’m getting quality service and fair prices. You won’t regret coming to Tuffy in Batavia! Five star service all around! ”
Katie O'Boyle
Aug 06, 2020 – Aurora, IL
“I used to live in Batavia & frequently went to Tuffy's. Then I moved to Elburn, received a free oil change from a different company. Tried them out & they seemed ok. Until I asked them to check out my son's car before he took it to college. To say they missed some very important, obvious things wrong with the car is an understatement. Needless to say, they didn't gain my trust yet but already lost it. I am back with Tuffy's and when I walked in Joe remembered not only me but the car I used to bring in, which is the one my son is now driving. John was friendly & accommodating on my first visit back. Thank you guys!”
Michelle L
Aug 05, 2020 – Elburn, IL
“I have been taking all my cars here for the several years now. The service is great and always get the best service from John and Joe. I always recommend Tuffy to anyone who needs service ”
John Jordan
Aug 01, 2020 – Aurora, IL
“I have been taking all my cars here for the several years now. The service is great and always get the best service from John and Joe. I always recommend Tuffy to anyone who needs service ”
John Jordan
Aug 01, 2020 – Aurora, IL
“John, Joe, and the team do a great job in maintaining and repairing my cars. I have been going to them for several years. Not only is the work done right, but their honesty is just as important to me.”
Marty C
Jul 24, 2020 – Batavia, IL
“Everyone hopes to find an auto mechanic you can trust. Someone who will tell you what you need fixed on your car AND what you don’t need fixed. John and Joe are those guys. You may be able to find repair cheaper elsewhere but that will only cost you much more in the long run. I have two 15 year old vehicles with 200,000 miles on each and they are still on the road driving perfect because of John and Joe at Tuffys.”
Don Zyck
Jul 24, 2020 – Geneva, IL
“Mr.Joe Rozsypal porfessional ASE technician identified the issues with the front end and corrected it. Clear ,consice and understandably a service person whom puts the customer first.John Piaskowy asnwered all front end questions and took the time over the phone to explain everything .Great people to do business with.@”
Alex Macaluso
Jul 21, 2020 – West Chicago, IL
“I have been bringing my vehicles to John and Joe for a couple of years now. The guys at the shop have done a tremendous job in keeping our cars up to date on maintenance. I have referred several friends here and they all have great things to say about their experience. If you are looking for honest mechanics with competitive pricing who do quality work then definitely check out Tuffys in Batavia. ”
John Gilmore
Jul 19, 2020 – Geneva, IL
“We are really pleased with Tuffy service. I sent my nephew there this week for his check engine light. They had him ready to go in a couple hours. John and team always go the extra mile to provide quality repairs the first time.”
Charles Nustra
Jul 18, 2020 – North Aurora, AL
“Great service and friendly staff. I’ve been in several times to have rear brakes inspected and serviced. After my 3rd visit (at no fault of Tuffy) they went ahead and replaced my brakes (installed by another auto shop) at no charge and took care of the warranty in house. Jon the manager/owner couldn’t have been more helpful and is also a great guy to chat with. Very happy!”
Jake Lynch
Jul 14, 2020 – Elburn, IL
“I have brought my cars to this Tuffy location for many years with full satisfaction. My son not only brings his family car to this location, but also his performance cars over the last several years because John and Joe know what they are doing. ”
William Clancy
Jul 11, 2020 – Geneva, IL
“John does a fantastic job of running the shop. As a mechanic myself, I am very particular about who can work on my vehicles. It's really important to go with a pro that knows what they are doing that you can trust. And that's why I will always keep coming back to John and his team as Tuffy's. He has extremely competitive pricing and does consistent quality work. I wouldn't take my car anywhere else.”
Joe Nowak
Jul 09, 2020 – Saint Charles, IL
“I had several issues and they took of all of them with no hassle. Great people to work with. I will be back next time. ”
Jerry Colfer
Jul 03, 2020 – Batavia, IL
“I requested a quote online on 6.22.20 and got a response that day. Dropped my car off after close on 6.23.20 a d picked it up on 6.24.20. It was a perfect experience!! John is a really great guy!! He saved me $400 for the same service that I got a quote for from Firestone(Lake Street). I couldn’t believe it!! John and the crew are doing my breaks in 2 weeks!! This is where I will be taking my car for any repairs and maintenance needed!! ”
Tammy Hammonds
Jun 25, 2020 – Aurora, IL
“Our family has trusted John, Joe and the Batavia Tuffy team to keep our cars running safe for the past 13 years. Always upfront with what needs to be done and the cost, very much appreciated ”
Steve Mathews
Jun 24, 2020 – Batavia , IL
“When John opened years ago, I was his second customer. I was driving home from a certain dealership that was so rude to me and totally failed to fix my new truck correctly, I was beside myself. I should note, I'm mult-line insurance adjuster and have been for 26 years, so I can smell when I'm being taken. As I passed his shop, I saw the grand opening and went in to fix a very small issue. I pulled in, met John, Joe and Todd and I never looked back. John is honest, forthcoming and NO ONE touches my cars. Case and point... was just there when an elderly customer brought in an estimate for a "second option " for 1500.00, John told her the repair would be 300. Just goes to show he does what is right. Wouldn't go anywhere else.”
Elizabeth Sauriol
Jun 20, 2020 – Batavia , IL
“Always a pleasant experience....clean and comfortable to wait....easy to make an appointment for work to be done Love this place”
Cyndy Niles
Jun 20, 2020 – Elburn, IL
“John and Joe have kept our “family fleet” of vehicles on the road for over a decade. We have 4 vehicles that have a combined 900,000+ miles. Tuffy’s keeps us safe and on the road.”
Todd Garrison
Jun 19, 2020 – Geneva, IL
“I’ve been using Tuffy Batavia for many years and I always get great honest service from John and Joe! ”
Jen M
Jun 12, 2020 – Geneva , IL
“John and his crew were Great!! They truly help you find best solutions not just the ones that earn them the most money!”
Juan Morales
Jun 12, 2020 – Geneva, IL
“Done Right. Period. John and Joe are the best in the business. Simply said.”
Gary Urwiler
Jun 10, 2020 – Mooseheart, IL
“Every thing was handled professionally, and done without any unexpected cost. My vehicle runs better very happy”
Dave Lenertz
Jun 08, 2020 – North Aurora, IL
“My family has been taking our cars/SUVs to John and his crew for over 10 years. The Batavia Tuffy’s is reliable and honest. No price gouging or unneeded repairs. In fact, John even gave me his opinion when it was time to stop dumping money into our old Sante Fe’s- which is why we brought the new one to Tuffy’s and will continue to do so. Thanks John, Joe and team! ”
Brian Yarbrough
Jun 08, 2020 – North Aurora , IL
“What sets John's operation apart from the rest is that his people know how to "fix" problems, and not just "replace them". Over the last year I've had several situation with my truck that I though for sure was going to run me into big bucks. John's honest approach is to figure out if the problem can bie fixed before recommending replacing a lot of parts that don't need to be replaced. You cant ask more from your auto specialist than that !!! Trust is what its all about, and Johns shop has earned my trust and will continue to get my business. Thanks John !!!”
Jimmy V
Jun 03, 2020 – Nortrh Aurora, IL
“We’ve been taking our cars to Tuffy in Batavia for about 8 years now. John and his employees are fair and honest. They don’t try to force unnecessary repairs on you. They are able to get you in for service in a timely manner unlike our local car dealers. Very happy with the service that we receive. ”
Cindi Willman
May 31, 2020 – Geneva, IL
“I've been going to Tuffy for 18 years with my 5 cars. One vehicle has over 200,000 another 100,000, I consider these Tuffy cars as they've been properly maintained by Tuffy. John & Joe are car guys and their knowledge is amazing. When we moved here 18 years ago I was looking for a place to take "My Baby" and couldn't find a facility that treated my other cars decently until I found Tuffy. Now I bring all my cars there with total confidence, especially "My Baby". Finding a trusted and reliable mechanic is very difficult, I've found mine! Huge shout out to the Batavia Tuffy Team!!!”
Tony Powers
May 31, 2020 – North Aurora, IL
“I have always taken my car for service at Tuffy in Batavia. John and Joe are two people I can trust when working on my car. Excellent people and service.”
Linda Brown
May 30, 2020 – Batavia, IL
“John and the staff are the best. They make your feel safe and right at home. Not to mention they are extremely professional and knowledgeable about their craft. My vehicles are always in the best hands at Tuffy in Batavia.”
Marcuis Lewis
May 24, 2020 – Montgomery , IL
“John and his team really know what they're doing with repairs. They quickly diagnosed the problems and correctly installed parts and made adjustments. I know when I head over there the job will get done right. ”
Paul H
May 16, 2020 – Geneva, IL
“I have been going to Tuffy for over 5 years. John is always friendly and up front on pricing. He doesn't do any unnecessary work. He will explain what needs to be done and will even show you. I have tried numerous other car places and found John's Tuffy to be the best! ”
Ann K
May 16, 2020 – Batavia, IL
“I have been going to tuffy for over five years. John is always up front on the work to be done, the pricing and very friendly. He cares about his customers. John and his staff are friendly and very professional. He will tell you what is wrong and even show you the part that needs to be replace. I have tried other car places and found that John's Tuffy is the BEST!”
Ann K
May 16, 2020 – Batavia, IL
“After visits to other places and their failure to correctly diagnose the problem with my car, John at Tuffy had my car and had the solution to the problem. I won't go anywhere else.”
Jon B
May 16, 2020 – Geneva, IL
“We have taken our 2 cars for service since they opened. They do it all for us & they do it right the 1st time. John, Joe, & Todd have all been there from the start. That reliability, consistency, & dependability are a rare find in the car repair industry. That is what puts them head & shoulders of the rest. Well done! Keep it up!”
Marc Santoro
May 15, 2020 – Bartlett, IL
“Good as last time in by the am and out by the pm”
Ron Benedict
May 12, 2020 – Classification -->Campton Hills, IL
“They were very accommodating, honest and thorough. I’ll definitely being a return customer.”
Michelle Vivirito
May 09, 2020 – Batavia, IL
“ I have been a regular customer at Tuffy in Batavia for many years. John Joe and the team are the best. I was looking to sell my van. After it sat for awhile it developed rust on the break drums. Made an awful sound. They made a quick diagnosis and got me back on the road. Joe was very thorough in his work. As if it was his own car. Thx Guys. ”
Gator O
Apr 21, 2020 – Batavia, IL
“I had an issue with my exhaust leaking and my car making a loud rattling noise. I decided to make a stop in at Tuffy in Batavia after hearing great reviews about them. John was a great help! Quick service and very affordable! This will be my new go to place for any car repair needs! ”
Tamira J
Apr 20, 2020 – Batavia, IL
“Tuffy always gives a fair honest price. They don't talk you into something that you don't need. And the work is done right.”
alex m
Apr 10, 2020 – sugar grove, IL
“You can have confidence that your vehicle is in the best of hands with John, Joe and team. I completely trust them to give an honest/accurate diagnosis, fair price and quality parts. You will be making the right decision with servicing your car at Tuffy.”
Scott H
Mar 22, 2020 – Batavia, IL
“Excellent service, courteous, professional and affordable. I will get all of my vehicles serviced here.”
Dave G
Mar 16, 2020 – Geneva, IL
“This place was recommended to me by a friend over 6 years ago and I will never go anywhere else to have any work done. They are always able to get you in and take care of your vehicle. John, Joe, and the guys are very nice and professional and they get it done right. I am nothing but pleased every time that I leave this place. Confident that they will be there the next time that I need some work done. I recommend them to everyone that I know. Great honest and helpful bunch of guys! ”
Rhonda L
Mar 15, 2020 – NORTH AURORA, IL
“Excellent service! Their pricing was fair, took exactly as long as estimated, and all performed with a smile to make you feel comfortable! In a day of thieves and cheats, you’ll feel good knowing you chose this location!”
Austin J
Mar 15, 2020 – Geneva, IL
“Very reasonable priced on oil change. They also noticed my car's wiper needed changed and completed both in a short time.”
Perry Wade
Mar 11, 2020 – Mooseheart, IL
“I came in with what I thought was a alinmate problem. John and Eric checked my tires first. Turned out it was 2 bad tires. They took just 2 minutes to look at something simple. Just by doing that small check saved me alot time and money. THANK YOU for being the upfront and honest men!!!!”
Amy P
Dec 19, 2019 – BATAVIA, IL
“John and the guys at Tuffy's are amazing! John has always been helpful and takes the time to answer my questions. I trust him and I would not go anywhere else!”
Molly McCoy
Nov 17, 2019 – Batavia, IL
“Best car maintenance and repair shop in the Tri-cities. Honest, helpful, competitive (best pricing that I've found and I used to do a lot of comparison shopping), fast turnaround time, and great people to work with - genuine, down to earth.”
Dennis E
Aug 23, 2019 – Geneva, IL
“Tremendous service and best pricing anywhere. John and his crew did a great job on my van. Prior to my long trip, they made sure it was safe. Friendly service.”
Mark F
Jun 11, 2019 – Aurora, IL
“This place is amazing. Will never go anywhere else. They treat their customers as they treat their family. It's nice to know that you're not going into a shop that's going to take advantage of you. All they want is what's best for you and your vehicle at the best way how. These guys were amazing will always keep coming back. Set my daughter in for something with her car and she had a great experience at them as well I had to call and thank them because I was so appreciative.”
Dawn B
Jan 01, 2019 – St. Charles, IL
“Honest people great prices. I appreciate honesty as others have not been honest and told and sold me repairs I do not need. Thanks John and crew.”
George T
Aug 07, 2018 – Batavia, IL
“So exceptional it is hard to know where to begin. Being lucky enough to have most our vehicles in the past decade serviced under warranty at a luxury dealership we were in uncharted territory when we bought a used minivan. After putting a ton of miles on it, it dawned us we should have it serviced. We knew going to our normal dealership it would cost an arm and a leg and on a used car it didn’t make a lot of sense. I got word of this repair shop and in one visit I was more impressed than a decade of service at a luxury dealership. Everything from easily making a last minute appointment, to being walked through what to expect, to the unbelievable honesty at a time where it would be easy to take advantage of someone. They took apart my brakes initially thinking there was a lot of wear and tear, just to find out they were ok afterall. I will be a customer for life! Absolutely make an appointment you will not be disappointed!!”
Cassandra B
Jul 26, 2018 – Elburn, IL
“My family has been a customer of John, Joe and the Tuffy Batavia team since shortly after they opened in 2001. For 17 years they have serviced our cars - and have provided outstanding service for my wife & I and a variety of kid's vehicles. I HIGHLY recommend John and his entire team. They are efficient, honest and true automotive professionals. As we prepare to leave Batavia for a new home, one of my deepest regrets is the loss of a honest and professional automotive shop. John, Joe (and the rest of the team), for all of my family - THANK YOU for 17 years of service. And for being our friends! Tom”
Tom M
Jun 26, 2018 – Batavia, IL
“Excellent service and fair pricing combined with high quality expertise makes this the best place in our area for auto service. ”
John S
Apr 07, 2018 – North Aurora, IL
“John was very courteous and helpful in taking on our job for suspension and other work on our 2012 Dodge. Thank you again!”
Paul H
Feb 09, 2018 – Geneva, IL
“Consistently providing quality services/repairs for working professionals/teachers/mothers/etc, who need to rely on their vehicles to visit family&friends hundreds of miles away, in other states. John&Joe know how to go above and beyond customer expectations, to provide peace of mind&added safety for those of us who worry about our loved one’s traveling great distances over the holidays.”
Davey J
Dec 01, 2017 – Batavia, IL
“Consistently providing quality services/repairs for working professionals/teachers/mothers/etc, who need to rely on their vehicles to visit family&friends hundreds of miles away, in other states. John&Joe know how to go above and beyond customer expectations, to provide peace of mind&added safety for those of us who worry about our loved one’s traveling great distances over the holidays.”
Davey J
Dec 01, 2017 – Cedar Springs, MI
“Consistently providing quality services/repairs for working professionals/teachers/mothers/etc, who need to rely on their vehicles to visit family&friends hundreds of miles away, in other states. John&Joe know how to go above and beyond customer expectations, to provide peace of mind&added safety for those of us who worry about our loved one’s traveling great distances over the holidays.”
Davey J
Dec 01, 2017 – Cedar Springs, IL
“Consistently providing quality services/repairs for working professionals/teachers/mothers/etc, who need to rely on their vehicles to visit family&friends hundreds of miles away, in other states. John&Joe know how to go above and beyond customer expectations, to provide peace of mind&added safety for those of us who worry about our loved one’s traveling great distances over the holidays.”
Davey J
Dec 01, 2017 – Cedar Springs, IL
“Consistently providing quality services/repairs for working professionals/teachers/mothers/etc, who need to rely on their vehicles to visit family&friends hundreds of miles away, in other states. John&Joe know how to go above and beyond customer expectations, to provide peace of mind&added safety for those of us who worry about our loved one’s traveling great distances over the holidays.”
Davey J
Dec 01, 2017 – Cedar Springs, MI
“Consistently providing quality services/repairs for working professionals/teachers/mothers/etc, who need to rely on their vehicles to visit family&friends hundreds of miles away, in other states. John&Joe know how to go above and beyond customer expectations, to provide peace of mind&added safety for those of us who worry about our loved one’s traveling great distances over the holidays.”
Davey J
Dec 01, 2017 – Cedar Springs, IL
“Consistently providing quality services/repairs for working professionals/teachers/mothers/etc, who need to rely on their vehicles to visit family&friends hundreds of miles away, in other states. John&Joe know how to go above and beyond customer expectations, to provide peace of mind&added safety for those of us who worry about our loved one’s traveling great distances over the holidays.”
Davey J
Dec 01, 2017 – Cedar Springs, IL
“WHY would someone do business Solely with the same company for over 12 years? Honesty, Integrity, Trustworthy & Vast Experience. When you are fortunate to find All (not some) of these traits in one particular business who's owner & every person who works there each possess these qualities, not only Do You Stay With Them, you scream it from the mountain tops & share with as many people as you can That's Why.”
David S
Oct 03, 2017 – North Aurora, IL
“Driving home on Sunday we heard a noise and our exhaust completely broke under our car. The places we usually go for work were talking about a complete replacement and us paying too much to repair our very old car. We just needed it to run again for those everyday, around town things. I noticed Tuffy had some great online reviews so I decided to give them a try. I called and John said all the right stuff. Kept it simple, which I appreciated. I had the car towed and a couple hours later they had it back to me and for super cheap! I was shocked and so grateful I had a mechanic know my situation and the kind of work I wanted to put into my car and made it work again. I have a new go-to mechanic in Batavia. I encourage you to check out Tuffy. ”
Molly M
Sep 25, 2017 – Batavia, IL
“I have been using Tuffy in Batavia for over ten years. John and Joe are professional, knowledgeable, efficient, and very fair. Whether it's basic maintenance or a major repair, I trust that John and Joe will do the job well and for a competitive price. Look...finding an auto mechanic you can trust isn't a given, but no I can always say, "Hey, I got my guys." They always do great work.”
John J
May 04, 2017 – Batavia, IL
“I just got new tires and needed a 4 wheel alignment and was given a coupon for Tuffy's in Batavia. They began work on my 2000 Bonniville immediatly. John informed me I needed further work, (outer tie rods & ft wheel bearings). He ttook his time to explain and when I ask how long to get parts, schedule time, etc. I got an unexpected response. Johntold me the parts were in stock and if I had things to do, gave me a loaner car. When I picked up the car and drove home the difference was phenominal. They earned my repeat business. ~ doug k, aurora”
Doug King
Apr 28, 2017 – Aurora, IL
“When you have older cars, there will be repairs. BUT, at Tuffy's Batavia, I can assure you it's never for the same thing twice. John & Joe know us for 16 years, 5 different cars. We have always followed the schedule they have provided to stay ahead of repairs. Sometimes, things just go due to age. When they do, John takes us in same day & Joe and his amazing team have us back on the road in 24 hours or less. We are family to them, we're treated as such, I never once doubted their commitment to excellence, their pricing nor their honesty. God Bless you guys and thank you for Always having our back.”
David S
Apr 26, 2017 – North Aurora, IL
“I've been taking my car to Tuffy in Batavia for maintenance. In addition to oil changes, they have replaced some parts that make my car run like new again. Everyone looks to find "the car guy" that they can trust to do good work at a fair price. Look no further than Tuffy in Batavia. I will continue to use their services for years to come!”
Theron H
Mar 09, 2017 – Elburn, IL
“I just started working in Batavia 3 months ago and asked for recommendations of a repair shop in the area. Working more than 60 from home I wanted a repair place I could count on. Tuffy was recommended by co-workers. Yesterday my engine started rattling badly and called John at Tuffy. He not only was able to get my car in he was also able to get it done in time for me to get home. Great communication, great timing, repair done right, could not ask for anything more. Thanks John and crew!!!”
Daniel G
Feb 15, 2017 – Crete, IL
“The entire staff at Batavia Tuffy, especially John and Joe, have taken care of my car for the past 10+ years. Excellent service and prices. They are very helpful and friendly. Once I started taking my car to Tuffy, I haven't taken it anywhere else. They are the best!”
Sue C
Nov 19, 2016 – Sugar Grove, IL
“I have had a long relationship with this store and John & Joe have always been completely honest and trustworthy. As a single woman, this is not always the case when it comes to vehicles. They have taken the time to explain repairs & maintenance needs every time. Work was done well & in a timely matter-I never had to return to re-do anything. These guys are awesome!”
Vicki K
Oct 07, 2016 – Yorkville, IL
“I have been a customer for 15 years. Happy anniversary Tuffy. I trust John and Joe completely. Always courteous and friendly. True professionals. Have always taken good care of me and my vehicles. Can't say enough good things about these two honest gentlemen. Love you guys.”
Maria Preiwisch
Sep 23, 2016 – Geneva, IL
“I just want to let corrporate know how lucky they are to have John at the Batavia Tuffy... He is professional , he is knowledgable, but most important helpful and compassionate to the customer who might be upset with car issues... I feel he is the real deal.. He has treated us honestly and you can't ask for more in this day and age... My husband use to be in the buisness so I know if John wasn't all I said we would not go to your Batavia Tuffy... PLease treat him good so we can keep him at our Batavia location... Linda Cattero ”
Linda C
May 26, 2016 – Batavia, IL
“I recently was checking Tuffy's website and entered and won 4 oil changes. My car had not been serviced here before but will from now on. The staff are all very professional and knowledgeable and the prices very reasonable. In fact, I found them to have much better prices than the local competitors. Thank you for the great service!”
Theresa B
Jan 16, 2016 – Aurora, IL
“We recently moved out of state from Geneva but I wanted to write a quick note about the excellent service at Tuffy Batavia. We have been customers there for well over 10 years and have always received excellent service at a fair price We regularly take all four of our cars there. I highly recommend them for any issue with your car. John and Joe have been absolutely great over the years. After we started going there we never went anywhere else Thanks to both of you for the great service. Doug and Pat S.”
Doug & Pat S
Dec 23, 2015 – Geneva, IL
“Thanks for the same day turn around. You got my Vic running like a raped ape again!!! Keep up the good work. I will continue to recommend highly”
charles w
Feb 23, 2015 – batavia, IL
“This place was/is amazing. The service they offer is the best. They are quick at and great at doing their jobs. I like to keep a close eye on my vehicles when someone is working on it. but with tuffy batavia i dont have to worry about them doing anything wrong. they also allow me to watch. Other shops will not allow that. when something was wrong with my car they informed me and gave me a great price and was able to fix it real quick. i hope all tuffy's are like this one. As long as I live in the area i will go to them for anything i need. ”
jeffery e
Jan 26, 2015 – st charles il, IL
“My wife Margie and I have been customers here since they opened back in 2001. 3 Words: Exceptional Customer Service. The entire team are The Best at What They Do & They Are 100% Honest. We just had both cars down at the same time. I called yesterday(Friday) they said bring them right over. A lot of maintenance work was needed on both cars. Anywhere else this would have been days to complete, I write this now merely 24 hours later with both cars at home. John, Joe and your entire team, as always Margie & I are sincerely thankful for all that you do and for keeping us safe.”
Dave S
Jan 10, 2015 – North Aurora, IL
“I want to say that I was very impressed with your batavia staff ! I was greated by the manager who explained in detail what the procedure was in getting my brakes inspected and fixed . Joe test drove my car and then pulled it in to inspect . I watched from the waiting room and he was very quick and efficient to bring me the info . Wow within like 10 minutes I had a fair and reasonable price in front of me .. I never really worked on cars growing up. The process was thoroughly explained to me by Joe from the start to finish as to how he was gonna take care of my car and get my brakes safe .. All I can say is wow start to finish In a hour ! I never thought I could get my brakes done on my lunch break ? Thanks Joe for the QUICK and FANTASTIC service ... You have me as CUSTOMER FOR LIFE !”
Jim S
Dec 06, 2014 – Batavia, IL
“Just wanted to say thanks to crew at tuffy's of Batavia. I have been going to Tuffy's for 13yrs and you guys blow it out of the water. Joe the service manager has fixed my Chryslers for years and is always done right the first time. Every time I have been to the dealer and they find a problem. Joe beat there price by hundreds of dollars. Great job guys. You guys have all mine and my families business.”
Mike V
Nov 25, 2014 – batavia, IL
“I spoke with Tuffy on the phone last Friday the 21st. The manager was very helpful, kind and generous helping my daughter with her check engine light issue. I discussed with the manager that my daughter just turned 17 on the 21st and her mother and I were divorced and tight on money. the Tuffy team was kind enough to perform the diagnostic test free of charge. Luckily to fix the problem only cost $35.00!! I appreciate everything the staff did for my daughter and I. Thank you very much Tuffy of Batavia!”
Rich D
Nov 25, 2014 – Plainfield, IL
“Just would like to say a HUGE thank you to the Batavia branch Tuffy’s in Illinois… and in particular; the sales manager. He and his crew took very good care of me when I brought my vehicle in to have some pretty major repairs done that “another” shop COMPLETELY screwed up on. Best experience I have ever had at an auto repair shop. Very pleased with the service and quality! =)”
Stacy S
Aug 25, 2014 – Batavia, IL
“I just wanted to let you know how happy I am with your service. So far, so good on the AC working properly. I feel so much better now to have working AC again. Thank you for staying open last night until I got there, even though it was past 6. Thank you also for being so kind to me. I’m so grateful to have not gotten taken advantage of. I am telling everyone here about Tuffy and trying to get them to change their normal mechanics to you, because you did such a great job and took care of me. I definitely want to look into getting the windows fixed. (2 to start). Rest assured I will be back for the work over the summer. Thanks again! ”
Linsday W
Aug 25, 2014 – Batavia, IL